Thank you for completing a wonderful job on my BMW. I’m very satisfied with your team's attention to details…. I’ve used a list of shops and your scores an 11 out of 10.
★★★★★
- John K.
Over the past 25 years, Alpina Car Center has been a wonderful provider of the best quality service for my European cars; beginning with a 1976 BMW 2002, to a 1980 Mercedes Benz 240D, and now a 1993 Mercedes Benz 300E. Gabriel Pastrama not only has the cleanest shop that I have ever seen, but he provides the kind of integrity you would expect from a close and valued family member. When he recommends service for vehicles, he explains why the work needs to be done, provides accurate pricing, and stands behind the work that has been completed. Much like the industry I work in, he does not provide the lowest cost service, but he and his highly qualified staff do provide service that is impeccable and reliable. I trust Alpina and it has served me and the vehicles that I depend on very well.
★★★★★
-Rich B.
Alpina Car Center has been part of our lives for 20 + years! Always….superior quality and great service! Especially love that our car is always clean and shiny upon pick up! Not to mention that personal car pick-up and delivery service. Simply the Best!
★★★★★
- Helen & Bob P.
Sandy explained our warranty to my understanding perfectly for a first-time warranty holder. Their car service facility is really clean, organized and professional.
★★★★★
-Done M.
Totally trust Gabe and his crew. Have been trusting my car there for several years.
★★★★★
-Dan L.
Sandy is great and the team in the back does fantastic work. This shop is full of highly trained professionals and my family has been with them for years.
★★★★★
-Alexander L.
Exceptional service. Took my BMW in for a new coil. They serviced my car quickly and called with updates. Cost for service was very fair and the whole process was very professional. They provided a shuttle to and from the shop as we did not have another car or ride available. They even washed and vacuumed my car. I will be taking my car here for any future service needed
★★★★★
-Rachel D.
Alpina is by far the most competent, thorough and conscientious auto repair shop in the wine country. In fact, there are few better in the North Bay and San Francisco. I can give multiple examples of outstanding, fair service and a concern that they do the job right. On several occasions, I have stopped by to have a fuse or some other small problem looked at and have been surprised that I was not charged. My wife and I both can recommend Alpina without reservation. My wife always feels that her car will be taken care of professionally and responsibly by Gabe and Sandy.
★★★★★
-M.M.F
Alpina Car center has taken excellent care and of my 1986 528e BMW.
I've always been pleased with the entire staff. The owner Gabe has an extensive background in the automotive industry that is very impressive. His knowledge and dedication to craftsmanship is rare. I also have a friend with a new BMW who has also been very pleased with their service as well.
If you have a new or old European car, this is the shop to go to.
And fyi, they even detailed my car..
★★★★★
-John K.
So happy I found Alpina Car Care, recommended by a friend I gave them a try, could not be happier! To start, they were able to provide me a ride home to avoid additional expenses, they called quickly to let me know what needed to be done. I found them to be extremely honest and also open on items that needed replacement but I could wait for a couple of thousand miles before doing so. They also were understanding and very respectful of my work schedule and found ways around it to make it a stress-free experience for me. Highly recommend!
★★★★★
-Michelle S.
This garage is very professional and knowledgable about high-performance cars. I have been using them since I got my BMW and I have found them to do not only quality work but also at a fair price. The last time I was in we had a miss communication and Gabe, the owner, took full responsibility for it even though part of the problem was on me. He gave me credit and corrected the problem without any argument. Sandy, at the front desk, does a great job of keeping the customer informed as to the progress of the job. I fully endorse Alpina and would recommend them to anyone with a car that requires a step above service.
★★★★★
-Francina R.
I started going to Alpina Car Center in the early 80’s. The reason…I had been going over to a Santa Rosa Mercedes dealership where they told me that I needed a new engine, the cost about $10,000. They told me to continue driving it and when it dies just tow it over to us. Well I had heard of Alpina through a friend and so, when the car died, I had it towed to Gabriel’s Alpina Car Center for a second opinion. I expected to have him tell me the same thing. Guess what! Gabriel told me the car was just fine and just needed to have it’s injectors flushed and it would cost me about $200. That was it, I was sold on this company and so Gabriel has now taken care of all of our cars…four Mercedes and one Audi. I bought my 2009 Mercedes last March and will continue to buy Mercedes only because I trust Gabriel and his crew at Alpina Car Center. They are always very courteous. Since my husband works out of town there is never a problem with getting a ride home and again getting picked up. Sandy in the office always has all the final information on my car and if not Gabriel always helps to explain what needs to be done with my car. I can drop my car off late at night and or early morning, and one time I dropped it off before going on vacation to Hawaii for a weeks vacation. My plane arrived late and after closing hours, but Gabriel had my car waiting for me at his parking lot, all ready to go. When we bought a car for our son, the first place we took it to was Alpina Car Center. He gave us a complete evaluation of the car. You never want to put your teenager in a car that may fall apart at any time of the day or night. So I always felt better knowing my children were driving a car that Alpina Car Center kept running safely. I trust Gabriel’s Alpina Car Center and will continue to use them. I’m so glad they are here in Napa.
★★★★★
- Colleen P.